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IDM - Some of the Dispatchers are not running

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Hi ALL

 

For our IDM system  we have high Provisioning Queue and Dispatchers locked  (Some of the dispatchers are not running .) Below is some information:

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[09.08.2013 06:12:43-337] - MxDispatcher:Picked:0 is LOCKED

[09.08.2013 06:12:43-339] - MxDispatcher:Picked up tasktype: -1

[09.08.2013 06:12:43-384] - MxDispatcher:All locked. Sleeping ...

[09.08.2013 06:12:47-308] - MxDispatcher:RUNTIME COUNT MODE: 0

[09.08.2013 06:12:47-308] - MxDispatcher:This disp has started: 0 runtimes

[09.08.2013 06:12:47-308] - MxDispatcher:Executing 'getWaitingjobs'

[09.08.2013 06:12:48-385] - MxDispatcher:Executing clear old semas from IFCheck

[09.08.2013 06:12:50-962] - MxDispatcher:[Executions ]  - none:

[09.08.2013 06:12:51-071] - MxDispatcher:Executing set sema from IFCheck

[09.08.2013 06:12:51-071] - MxDispatcher:Policy type is :1

Get Counts String:select actiontype,count(state) as count from mxp_provision wit

h (nolock) where State IN (1, 2, 23, 24, 25, 26) and exectime<getdate() group by

actiontype

[09.08.2013 06:12:52-654] - MxDispatcher:Setting visited[1] to 1

[09.08.2013 06:12:52-654] - MxDispatcher:Setting visited[3] to 1

[09.08.2013 06:12:52-655] - MxDispatcher:Setting visited[4] to 1

[09.08.2013 06:12:52-655] - MxDispatcher:Picked:0

[09.08.2013 06:12:52-681] - MxDispatcher:(441) semaphore already set

[09.08.2013 06:12:52-712] - MxDispatcher:Picked:0 is LOCKED

[09.08.2013 06:12:52-712] - MxDispatcher:Picked:2

[09.08.2013 06:12:52-729] - MxDispatcher:(443) semaphore already set

[09.08.2013 06:12:52-747] - MxDispatcher:Picked:2 is LOCKED

[09.08.2013 06:12:52-747] - MxDispatcher:Picked up tasktype: -1

[09.08.2013 06:12:52-784] - MxDispatcher:All locked. Sleeping ...

 

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We have restarted all dispatchers and restarted the whole system .

 

Please can you let us know if you have any idea , how to resolve this issue. It would be agreat help if you reply ASAP.

 

Thanks in Advance!!!


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