Hi MaozzaM,
There seems to be something else going on.
I understand if there is no condition record for any of those Step #s in that instance and that is where you dont see anything.
How about this, I may be wrong here but least we should be able to see the Sub Total Text - Gross Value there. Dont you think so ?
I am not sure of the User Exit does but Manjit's input might lead onto something here.
Thanks.